Blog
How do I resize my engagement ring?
Depending on the ring's design, resizing may be possible. Contact us with your request. We recommend against resizing your ring multiple times. If you are unsure of your ring size, view our ring...
How does an Abelstedt gift card work?
The Abelstedt Gift Card is redeemable for Abelstedt items up to the prepaid value of the card using the discount code stated on the Gift Card.
How can I remove scratches from gold?
To remove scratches from your gold jewelry, you will need to have it polished. However, the patina of fine scratches that develops over time can add beauty to the jewelry and...
How much does engraving cost?
All engravings are complimentary and optional. Only Abelstedt engagement rings and wedding bands are available for engraving.
Where can I buy a silver polishing cloth?
The Abelstedt silver polishing cloth restores the shining brilliance of your favorite sterling silver jewelry. Preserve the beauty of your sterling silver Abelstedt pieces by polishing your jewelry once in a while with the polishing cloth....
Can my necklace be lengthened or shortened?
The length of all Abelstedt necklaces can be adjusted by 6 cm (about 2.4 inches) at the lock. If you wish to extend your necklace further, we also offer a clasp extender...
When will I receive my new ring if I change size?
Please expect up to 7 working days return processing after we receive your package. As soon as your return is processed, you will receive an email with tracking information for your...
What is the most common ring size?
The most popular ring sizes for women are between EU sizes 52 and 56. Size 54 is Abelstedt's most popular ring size for women. The most popular ring sizes for...
When will I receive my engagement ring after purchase?
Except for certain instances, all Abelstedt engagement rings require a 30 day production time. It's important to us that your ring is perfectly made for you, accounting for any custom requests...
I received the wrong product or size. What do I do?
We are very sorry if you have received the wrong product or size. We are ready to help immediately. Send us a picture of what you received along with your order number...
For how many days can I return my jewelry?
We have a 30 day exchange and return policy from the time you receive the package until the package is delivered back to us.
How do I care for and clean my sterling silver jewelry?
We use sterling silver in our silver jewelry and gold plated silver jewelry. Sterling silver is the highest and most durable quality standard within silver jewelry. Sterling silver is also a precious metal which means...
