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Check up on your package via the tracking number you received by email. If the package has not arrived for several days, contact the carrier first to find out why the package...

Since customs, taxes and duties differ between different countries and states, you will have to contact your local customs office for an exact estimate. All Abelstedt purchases are shipped from...

Yes. We ship to all countries and destinations. As soon as you've placed your order, the Abelstedt team packs and ships your jewelry so you have it safe and secure...

Abelstedt remains responsible for orders until your package is delivered to you. If the package appears to have disappeared and cannot be traced, we open an investigation at the carrier to find the...

Yes. As soon as your order is shipped, you will be sent tracking details via email. Simply click the link and you will be sent to the carrier's website on...

Depending on your destination, you have the option of selecting either shipping to your home address or to a pick-up destination. We ship to all countries either via Postnord or UPS....

Depending on your destination, delivery usually takes 1 - 5 business days, but in exceptional cases it can be slightly longer. We hope you can be a little patient if...

We do everything to make sure that your order arrives safely and comfortably to you. All jewelry comes in Abelstedt's legendary blue box, sealed with a white satin ribbon, accompanied by a...

If you received the wrong item or are missing items from your order, please contact us and include the following information: Your order number. You'll find it in your order confirmation email.A picture...

Please check the shipping confirmation email which contains your tracking link and number. If you didn't receive this email, please check your spam folder. If you can't find it there,...

We are very sorry if you have received the wrong product or size. We are ready to help immediately. Send us a picture of what you received along with your order number...