Can I visit you at your address?

Oliver Sung
Unfortunately, this is not possible. Our address is a hub where parcels sent to the address are forwarded to our actual parcel center (which unfortunately does not provide personal service), as...
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Do you make special sizes?

Oliver Sung
We make special sizes for all rings in gold and white gold. We do not make special sizes for silver rings and gold plated silver rings.
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May I return an engraved item?

Oliver Sung
Unfortunately, engraved items cannot be returned to Abelstedt.
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How do I place an order on Abelstedt.com?

Oliver Sung
Placing an order on Abelstedt.com is simple and safe. Once you have found something you love, click on the “Add to Cart” button to place it in your Shopping Cart.When you're done...
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Does my Abelstedt watch include a warranty?

Oliver Sung
Tagged: Kundeservice Ure
Yes, every Abelstedt watch includes a 2 year warranty against defects.
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How do I care for my diamond ring?

Oliver Sung
Diamonds are tough, but not invincible. While diamonds are considered the hardest naturally occurring metal in the world, they can still fracture, bruise, and chip. Be mindful in which situations you...
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Does sterling silver tarnish?

Oliver Sung
Sterling silver tarnishes over time, especially when exposed to salt air and products that contain sulfur, such as rubber bands and some papers. However, your skin works the opposite way...
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What is Abelstedt doing to protect the environment?

Oliver Sung
Abelstedt proudly sources, diamonds, sapphires, and gold with the highest standards. We believe the beauty of a precious ring is measured not only in its extraordinary appearance, but also in...
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Can my bracelet be lengthened or shortened?

Oliver Sung
All Abelstedt bracelets (except for bangles) can be adjusted by 3 cm (about 1.2 inches) in length. If you wish to extend your bracelet further, we also offer a clasp extender in sterling silver and gold plated...
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Can I buy Abelstedt jewelry in a physical store?

Oliver Sung
Abelstedt is a pure online store and you can therefore not buy or see the jewelry in a physical store or at a retailer.
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Can I cancel my order?

Oliver Sung
If you wish to cancel your order, please contact us as soon as possible. That way we can try to stop it before it's shipped. Our shipping department is super fast at shipping out...
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Do you charge sales tax?

Oliver Sung
Since our shipping department and headquarters are located in Denmark, we do not charge sales taxes on any orders shipped outside of the EU. Within the EU, all listed prices...
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