Blog
How often should I get my jewelry cleaned?
We recommend cleaning your jewelry at least once every year. If you wear your jewelry almost every day, clean and check it every few months. Read Julie Abelstedt's complete guide to...
How well does your gold plated jewelry last and does it come off?
Abelstedt jewelry does not come off since all our jewelry is made of genuine precious metals. If you take care of your gold plated silver jewelry (i.e., take it off when you are in...
Does Abelstedt offer resizing?
Depending on the item, we offer resizing on almost every engagement ring or wedding band. We do not offer resizing on sterling silver jewelry.
How do I care for and clean my jewelry?
Since our founding in 2015, we have maintained the highest standards in design, materials, and craftsmanship. Simple, basic care is enough to avoid damage and keep your jewelry shiny like new for years...
What if I need extra help or advice about my purchase on Abelstedt.com?
Our customer experts are ready to help with any question you may have on the live chat. Simply click the blue chat icon in the bottom right corner of the website....
What payment methods does Abelstedt.com accept?
Abelstedt currently accepts all major credit cards including Dankort (Denmark), Apple Pay, Google Pay, Mobilepay (Denmark), Viabill (Denmark), iDeal (Netherlands), Klarna (Sweden), Sofort (Germany), and Abelstedt gift cards. To read more about...
Do other stores or websites sell authentic Abelstedt jewelry or watches?
Abelstedt sells its jewelry and watches online exclusively on the official online store which you are browsing now. Select styles of Abelstedt jewelry may be sold exclusively at authorized retail locations, under license. Buyers should...
Can the prices on Abelstedt.com change?
Prices on Abelstedt.com are subject to change without notice. Please expect to be charged the price for the Abelstedt item you buy as it is listed on the day of purchase.
How secure is payment on Abelstedt.com?
It's completely safe to pay on Abelstedt.com. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. Our website and all our payment methods are encrypted...
Will I be charged customs, taxes, or duties on my purchase?
Since customs, taxes and duties differ between different countries and states, you will have to contact your local customs office for an exact estimate. All Abelstedt purchases are shipped from...
Can I ship my order to an international location?
Yes. We ship to all countries and destinations. As soon as you've placed your order, the Abelstedt team packs and ships your jewelry so you have it safe and secure...
How can I make returns or exchanges without a receipt?
Abelstedt doesn't issue refunds without a sales receipt. Products are accepted for refunds or product exchanges if returned in saleable condition within 30 days, accompanied by a sales receipt. Some exclusions may apply. Please...
